Join Our Team
Choose Mylo for your career. It's a smart (and fun) move.
We’re looking for people who are ambitious, driven and want to be a part of Mylo, the smart, fast and friendly digital insurance agency.
An exciting new digital start-up founded by Lockton, the world’s largest independent and unbiased insurance broker (translation: we don’t sell our own plans). Mylo combines today’s latest tools with 50 years of experience connecting people and businesses to the right coverage.
Want to be part of a smart and (humbly) amazing team? We’re always looking for contagiously upbeat people to join our team of inspired, passionate, fun and creative problem solvers!
Telemarketing Customer Service Representative
As a Telemarketing Customer Service Representative for Mylo, you'll assist customers with acquiring personal lines insurance in an inbound/outbound call center. Our ideal team member will not only demonstrate a high level of professionalism but also the ability to embrace our culture, thrive in a fast-paces environment and adapt to changing priorities.
Our ideal candidate will:
Manage provided leads, schedule appointments, identify customer needs, and market appropriate products and services
Provide prompt, accurate, and friendly customer service.
Gain familiarity with insurance products, eligibility, and coverage options
Place outbound phone calls to customers who have requested insurance information
Collect and document information received through questionnaire
Communicate with customers in a clear, concise manner over the phone
Collaborate with various departments to streamline process and procedures to enhance customer experience.
Protect the confidentiality of information learned in performing the duties of the position
Flexibility to work Monday thru Friday with some Saturdays
Professional phone etiquette
Strong active listening skills and attention to detail
High technology proficiency and ability to quickly maneuver within multiple customer management systems
Proven flexibility in a dynamic, changing environment
Insurance License not required
We'd love you to join our team of inspired, passionate, fun and creative problems solvers! Tell us why you think you'd be a great fit and drop us your resume!Apply Now!
Mylo Core Values
Get it done
When we say we’ll do something, it’s done. We hit deadlines, beat expectations, deliver a lot in a short time. The right things keep happening because of us.
Obsessed in a good way
We’re energized by making a difference. We believe in what we’re doing and it shows. If we geek out a little sometimes, we can’t help it – we’re on a mission.
Hooked on better-than-ever
We’re not the same people we were yesterday. We test and roll, learn from mistakes, jump on successes. We love to go from breakthrough to breakthrough.
Pros at proactive
Forward is our favorite direction. We see needs - and don't hesitate to meet them. We feel right at home in a fighter jet, even when we’re still building it in the air.